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Team Leading Level 2
To achieve a full award, candidates must complete:

4 mandatory units and
2 optional units (six units in total)


The candidate must complete the following 4 Mandatory Units:

Unit A1: Manage your own resources
Unit B5: Provide leadership for your team
Unit D1: Develop productive wotking relationships with colleagues
Unit E5: Ensure your own actions reduce risks to health & safety

The candidates must complete TWO of the following optional units:

Unit C1: Encourage innovation in your team
Unit D5: Allocate and check work in your team
Unit D7: Provide learning opportunities for colleagues
Unit F5: Resolve customer service problems
Unit F7: Support customer service improvements
 
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